Status of redundancy Touch and Touch Pro alarm diallers visualised

Wednesday 26 January 2022

You already knew that the Octalarm-Touch and Octalarm-Touch Pro are redundant. With the new software version 2.4.3, the internet status of the alarms has now also been made visually clear, and broken connections can be reported as system failures. This makes it even easier to ensure the redundancy of your dialler.

The new features at a glance

Network: Internet check

Internet status - insight into the status of the connection per interface
Network Check - 3 check types: ethernet cable, portal (DSN) or URL
Diagnostics - for executing a ping command

See chapter "7.1.2 Network: Internet check" of the Octalarm-Touch or Octalarm-Touch Pro manual for further explanation.

Reporting to ARA-Pro Next

With software version 2.4.3 the Octalarm-Touch and Octalarm-Touch Pro alarm diallers are ready for future reporting to the new ARA-Pro Next system (still under development).

See respectively chapter "7.4.8 ARA-Pro Next" of the Octalarm-Touch manual and chapter "7.4.9 ARA-Pro Next" of the Octalarm-Touch Pro manual for further explanation.

Install software version 2.4.3

This release contains a number of important additions that further increase the safety and ease of use of the Octalarm-Touch and Octalarm-Touch Pro alarm diallers. It is therefore highly recommended to install this free update.

The new software version 2.4.3 has been made available to all devices in the field and will be available on every dialler in this week. New devices will automatically be delivered with the new software. Please note that the dialler must be connected to the Internet to receive the update.

Users can perform the update themselves as soon as the message "new software is available" appears on the dialler's display. The update process is safe and takes about 15 seconds, which means that the alarm is not interrupted for a long time.

The new functions are included in the manual (version 12-2021): Download Octalarm-Touch manual | Download Octalarm-Touch Pro manual

Supplement 25-06-2024

New online environment 'Octalarm Documents'

Today we published Octalarm Documents: a completely new online environment for all types of Octalarm alarms (Touch | Pro | ARA).