General Terms and Conditions

When concluding the all in service Octalarm Connect the General Terms and Conditions Octalarm Connect (v4 11-2021) apply.

Download General terms and conditions Octalarm Connect

All agreements you enter into with Adesys B.V. are subject to the Terms and Conditions of Metaalunie (2019) until 2024: Download Terms and conditions of Metaalunie (2019). As of 1 January 2025, the Metaalunie will file a new version of these conditions:

Download Terms and conditions of Metaalunie (2025)

Warranty and liability

Each product is subjected to a series of comprehensive tests by Adésys before shipment. The warranty claim is void when:

• the defect has been caused by gross negligence or incompetent installation;
• repairs and/or modifications have been made to the equipment without permission from Adésys;
• the serial number is removed or damaged.

Adésys products do not offer a 100% guarantee against damage, but are only a tool to prevent damage. Therefore, please discuss the remaining risk with your insurer.

Until the end of 2024, all our transactions are subject to the Terms and Conditions of Metaalunie 2019, filed at the Registry of the District Court in Rotterdam on 1 January 2019. Thereafter, the Terms and Conditions of Metaalunie (2025), to be filed at the Registry of the Court in Rotterdam on 1 January 2025, shall apply.

In accordance with article 13 of these Terms and Conditions of the ‘Metaalunie’, Adésys accepts no liability for consequential damage caused by inexpert use of, and/or faults in its products.

In addition to the applicable Terms and Conditions of the ‘Metaalunie’, both Clients and Contractor are obliged to comply with the applicable laws and regulations relating to sanction countries.

Fields of application | Certification

Adésys products are only provided with a CE quality mark, which makes them exclusively suitable for application within the European Economic Area (EEA).