Software version 2.7.1: expansion of contact roles and support for 4 external I/O modules
Wednesday 1 October 2025
In the coming weeks, we will be making the new software version 2.7.1 available for all Octalarm alarm diallers. This update includes various improvements and new features. Important additions include the expansion of the number of roles with different permissions for contact persons and the ability to connect four external I/O modules.
The changes have been made to improve the product. We strongly recommend installing the software update on all active alarm devices.
All adjustments listed
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Maximum number of external I/O modules increased to 4 (Touch | Touch Pro) |
With software version 2.7.1, you can expand the 8 inputs of the alarm dialler with 4 external I/O modules to 16, 24, 32 or even 40 inputs respectively.
A maximum of 2 modules can be powered from the dialler. From 3 modules onwards, external power supply is required.
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Contacts: additional roles (Touch | Touch Pro | ARA | Duty) |
Additional roles have been added: Service and Coordinator. This means that the following roles are available (in order of rights):
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Receive alarms only: contact can only be called (cannot log in to the alarm system); |
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User: contact can view settings and edit their own details; |
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Service: contact can view settings, edit their own details and temporarily disable alarms (up to a maximum of 12 hours); |
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Coordinator: contact can view settings, edit their own details, temporarily disable alarms (up to a maximum of 12 hours) and change and create contacts, call lists/service groups and duty rosters; |
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Administrator: contact has high authority; can change all settings, with the exception of:
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Installer: contact has full authority; can change all settings. |
In addition, you can now change the order of contacts in the standard call lists/service groups All contacts and Administrators.
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Alarms: number of active alarms for system failure Multiple alarms increased for REST API connections (ARA | LINK) |
When you connect external systems via a REST API (ARA and Octalarm Link), the system increases the maximum number of active alarms for the system failure Multiple alarms from 5 to 20.
System failure Multiple alarms
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Addition to the REST API Octalarm Link (ARA | LINK) |
An adjustable delay for categories has been added to the Alarms menu. This prevents short-term alarms from being called out immediately.
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Additions to the duty schedule module (ARA | DUTY) |
- Week numbering of the duty schedule:
you can now easily set up irregular rosters by selecting the week numbers on which the duty is to be active. - Easier adjustment of specific day or night shifts:
with a single click on the specific day or night, it is now possible to create a different roster for that day or night. - Linking alarms to service groups has been improved:
some visual improvements have been made. This allows you to easily set which alarms apply to which service groups.
Installing software version 2.7.1
The new software version will be available for all alarm diallers in the coming weeks. New devices are supplied with the latest software as standard. Please note: the alarm must be connected to the internet to receive the update.
Users can perform the update themselves when the message “New software available” appears on the alarm dialler display. The update process is safe and takes approximately 15 seconds, so the alarm system will only be interrupted briefly.
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