Service & support

At Adésys, service and support are key. In addition to supplying high-quality products, we offer professional customer service (for repairs and servicing) and technical support (helpdesk) throughout the entire life cycle of your Adésys solutions. We are happy to help.

Availability

Monday to Friday: 08:30 a.m. to 5:00 p.m.
Lunch break: 12:30 p.m. - 1:00 p.m. We are closed on weekends and public holidays.

Are you an end customer?

Technical question about your dialler?
Please contact the installer from whom you purchased the detector. The installer can help you check the settings.
Question about Octalarm Connect?
First check the frequently asked questions about Octalarm Connect. Can't find your question there? Send an email to info@adesys.nl.

Are you an installer?

Contact our helpdesk for fast and expert support:

  1. Email (preffered): helpdesk@adesys.nl.
  2. Telephone: +31 174 794024.